An unexpected situation of auto parts in online shipping-1

The light on the driver side isn’t as clear as the passenger side?

Online shopping is very convenient but always “surprises” you. Sometimes you order auto parts impulsively when you find the price is far lower than others. After you receive and open the box, you will find that the product doesn’t meet your expectations. It’s very annoying to contact the seller, wrap the box, and return it.

When we replace the lights, we usually replace both sides to prevent different colors. Replacing both sides makes the car look better and consistent. The picture below is an example of not replacing a pair of lights.

It’s not only about appearance but also a safety problem. For example, a car coming from the opposite direction with different lighting colors or intensity will affect the driver’s reaction and judgment. The driver might think there are 2 motorbikes or that they are different cars. It could easily cause car accidents.

Receiving unmatched color lens of lights?

Most clients replace a pair of lights at the same time. In fact, replacing headlights and corner lights is very easy to do yourself. Many people buy lights online directly and install them themselves. Here’s a true story from my friend, Sam, who purchased online and had a bad experience.

Sam bought a pair of corner lights for his TOYOTA HILUX PICKUP 1987 4WD. He told me he got a very special offer from the seller.

“When I opened the box, I felt unhappy and disappointed. The color of the lens is significantly different,” said Sam. “No one wants parts like that,” I said.

I understood the price is really attractive, but absolutely not an excuse for bad quality. Sam decided to return the package so I provided him another one from the seller, BUY N TRY PARTS.

The question is, why isn’t the color of the lens matched even though the product was purchased from the same seller (supplier)? Actually, the answer lies in the manufacturing process. It’s hard to make products of the same color in every production batch. The plastic material and the processing conditions would have to be exactly the same. This supplier might use a different brand of masterbatch (to reduce cost).

We can see clearly in the pic that the color of both sides is identical. All the items from BUY N TRY PARTS are inspected strictly and well-packed before shipment.

Sam is so excited and can’t wait to put them on his car. (Although he changed his mind and chose a chrome one.) Here’s the result.